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Client Support

You can count on Tiburon any time of day, any day of the year. The Tiburon Application Support Center (TASC) provides expert and responsive client service 24/7/365, including all holidays, for TotalCommand clients. This website is the first point of contact for all support resources.

Submit a Technical Service Request (TSR) Online

(Note: If you have not received a user log-in, contact your Client Liaison or Project Manager.)

If you have any questions about the customer portal or difficulties logging a TSR, please contact the Tiburon Application Support Center (TASC) directly by phone, email or fax.

Toll Free         877.445.2110
Direct             925.621.2720
Backup #1      510.579.4609
Backup #2      510.579.1714
Fax:                866.871.7211
Email:             support@tiburoninc.com

Other Support Resources

All Tiburon clients may also submit comments or suggestions via email to: support@tiburoninc.com, or by regular mail to:

Tiburon, Inc.
3000 Executive Parkway
Suite 500
San Ramon, CA  94583